01
Navigation should answer three questions
Customers should quickly understand what the store sells, where to find products and how to return to the main shopping journey.
02
Product pages need decision-making information
Clear imagery, product details, variants, sizing, shipping information and a strong purchase action reduce uncertainty.
03
Mobile shopping deserves special attention
Sticky actions, readable product information, simple variant selection and fast-loading imagery can make a major difference on mobile.
04
Measure the journey
Use analytics to understand where visitors leave. Improve the highest-impact friction first instead of redesigning everything based only on personal preference.